Frequently Asked Questions
Everything you need to know about your Fienbymcaffeine experience.
How long does shipping take?
We typically process orders within 1-3 business days. Domestic shipping takes 3-7 business days, while international orders may take 10-21 days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Fienbymcaffeine, we prioritize ethical manufacturing. We work with suppliers who adhere to fair labor practices and utilize high-quality, durable fabrics designed to last beyond a single season.
Can I track my order?
Yes! Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.